Shipping policy

Shipping Policy

At The surds, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how orders are processed and shipped.

Free Shipping Across India

We are happy to offer free shipping on all orders across India. There are no additional shipping charges for deliveries within India.

Order Processing

All orders are processed within 3-4 business days after the order is confirmed. Once your order is processed and shipped, you will receive a confirmation message with tracking details.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Delivery times may vary depending on your location. Most orders are delivered within 8-12  business days across India.

Please note that delivery times may occasionally be affected by courier delays, weather conditions, or high order volumes.

Order Tracking

Once your order is shipped, you will receive tracking details via Whatsapp  You can use this tracking link to monitor the status of your delivery.

Delivery Issues

If you experience any problems with your delivery, please contact our support team with your order number so we can assist you as quickly as possible.

Incorrect Address

Please ensure that your shipping address is correct when placing your order. Thesurds will not be responsible for delivery issues caused by incorrect or incomplete address details.