FAQs

If you have other burning questions we weren’t able to address here, feel free to email.

Product & Sizing

How do I choose the right T-shirt size?

What is the difference between regular and oversized fit?

Will the product colour look exactly like the images?

How should I wash my printed T-shirt?

Customization

How can I customize a T-shirt?

Which image format should I upload?

Can I print on the front, back and sleeves?

. Why does the price increase when I add customization?

Can I change my design after placing the order?

Can I upload copyrighted images or brand logos?

Orders and Payments

How will I know if my order is confirmed?

Which payment methods do you accept?

Is Cash on Delivery available?

Can I cancel my order?

Shipping and Tracking

How long will my order take to arrive?

How can I track my order?

Do you deliver across India?

What should I do if my order is delayed?

Returns, Exchanges and Refunds

Can I return or exchange a product?

Can customized products be returned?

What should I do if I receive a damaged or incorrect product?

When will I receive my refund?

Are shipping charges refundable?

Bulk Orders and Support

Do you accept bulk or group orders?

How can I contact The Surds?